FAQ

Curbside and in-store pickup 

To use our pickup service simply select the "local pickup" option during your online checkout. Your order should be ready within two hours of checkout during normal business hours. For curbside pickup park outside the store and give us a call once you have arrived. For in-store pickup head to the register or tell a team member that you have arrived. 

Shipping 

A flat $6, $10, or $15 shipping rate applies to most orders, based on weight. All online orders will be prepared and shipped to you within two business days. 

Be advised, additional shipping fees may apply for our largest items, such as (but not limited to) Christmas trees, oversized decor, and wood figures. In such cases, we will always call or email you prior to shipping to discuss options and rates, and receive your authorization to proceed. 

Returns

In-store exchanges + returns are accepted within 14 days of purchase with receipt. Some exclusions apply - discounted items, furniture, light fixtures, jewelry & accessories are final sale and non-refundable.

Discounts

Some exclusions may apply to SWEET10 Discount. 

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